Where can installers source Elite aluminum pergola systems?
Start with Elite Aluminum Corporation or an Elite distributor serving your project area. Elite's Naturewood family is an aluminum pergola system with a cedar-style appearance. It is a useful starting point for installers looking for a coordinated product family rather than assembling a shade structure from unrelated components.
Use the partner directory to locate a distributor, or contact Elite with your business details and project location. Ask which purchasing route applies to you. Do not assume that browsing the website creates a trade account or that every order can be placed directly with the factory.
What should I include when asking for a pergola quotation?
Send your business name, contact information, project city and delivery address. Describe the customer's intended use, approximate width and projection, required height, preferred roof style and finish, and whether the structure will attach to a building or stand independently. Include site photographs and drawings when they help explain the request.
Identify proposed lighting, fans, privacy features, and any site constraints early. A clear project brief helps the sales team identify the right documents and ask useful follow-up questions. Separate measurements already checked on site from assumptions that still need confirmation.
Are trade prices, minimum orders, or lead times published?
This guide does not publish a universal trade price, minimum order, or delivery promise. Request a current written quotation and confirm account eligibility, order quantities, payment terms, availability, and lead time with your Elite contact or distributor. Ask whether freight, unloading, installation labor, and other project costs are included or separate.
If you have an authorized partner account, use the estimating tools available to your role, then confirm the commercial terms for the actual order. A public 3D illustration is not a final purchase price or a reservation of stock.
Where do I find parts lists and installation information?
The Elite Systems Library contains published product documents. For a Naturewood pergola inquiry, begin with the pergola instructions, parts list, and the references for purlins, beams, and connectors. Check that each document applies to your selected system and revision before preparing the order.
Ask your supplier to confirm the component schedule, supplied hardware, and any items to be sourced separately. Keep the reviewed document set with the project so the sales, installation, and purchasing teams work from the same information.
Open the Elite Systems Library · Browse catalogs and approvals
How should I confirm finishes and warranty information?
Review the Naturewood product page for finish options, then request physical samples before your customer approves a color. Screens, lighting, and generated illustrations can change how a finish appears. Confirm the available finish for the components you are ordering, rather than relying on an image alone.
Read the published warranty terms and ask about eligibility, exclusions, and the documentation needed for support. Low-maintenance aluminum still needs appropriate care. Avoid promising a customer maintenance-free use or warranty coverage that has not been confirmed in writing.
Naturewood product and finish information · Published limited warranty
What is the next step if I want to install Elite pergolas?
Contact Elite with your business, service area, and project brief, or connect with a listed distributor. Explain whether you need product sourcing, a quotation for a specific job, or information about working with the Elite network. Confirm the applicable account setup and ordering process with the team before committing to a customer schedule.
Start a purchasing inquiry with Elite · Find a distributor or installer